Complaints: Complaints can be a useful source of information about how others see us and how we are serving our customers. Should there be any complaints about the insurance policy please contact us.

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. Except for e-mails relating to an order in progress we will not e-mail you without having obtained your prior consent. We will not pass on your details to any third parties, unless we obtain your written consent beforehand. The only personal information that we collect is the information that you give at the time of ordering. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. We will not transfer your information outside the European Economic Area. Cookies are only used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

If you have any questions/comments about privacy, please contact us.